Monday, June 6, 2011

Principles of Conversation

Why is there a communication breakdown in the world. Shouldn't it have increased with social networking taking the world by storm. We have Facebook, Twitter and YouTube. And with technology advancing as it is, what about mobile social networking such as BBM (Blackberry Messenger), Facebook for Mobi and applications like WhatApp, which basically put you in contact with anyone on your mobile phone.

It is important to realize how little of our communication is composed of words. In Brad deHaven's book, "Confident Conversations", he mentions that our communication is actually 93% non-verbal. That means that our words comprise only 7% of our total conversation! 7%? Are you serious?

So if that is the case, where does the other 93% come from? More than in any other way, people judge you and make decisions about how they think and feel about you based on your voice inflection, body language, appearance and listening skills.

So how can you improve your business conversations and how do other successful Network Marketers do it? Well, they have an understanding of the 7 key Conversation Principles listed below. So what are these 7 principles?

Principle #1:
Be a good Listener - The best way in the world to shop people how much you care - and the quickest way, too - is by listening.

Principle #2:
People are most interested in themselves - A person's name is the most precious word in their Language.

Principle #3:
Pause before you answer - People want to know their thoughts are real and valid.

Principle #4:
Be brief and focused - Focus your attention to the prospect/client rather than be 'me' focused.

Principle #5:
Have a great first impression - People will form up to 90% of their opinion about you in less then four minutes.

Principle #6:
Every time you make a point, tell a story - The best way to communicate benefits and value to emotional beings (us humans) is to speak emotionally.

Principle #7:
Believe in who you are and what you have - If you don't believe in what you're doing, you simply cannot be successful.

Challenge yourself to get proficient with the 7 conversation principles. Remember, it's not what you 'can' do in life that makes the difference; it's what you 'will' do.

Regards
Dirk Smit

PS - Get the book 'Confident Conversations' by Brad DeHaven and learn the integrals of answering 38 tough questions asked in the Network Marketing industry.

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